PRIVACY & DATA
隱私權政策
Privacy Policy
最後更新：2026 年 10 月 6 日
Last updated: October 6, 2026
Panda Design 重視您的隱私。本隱私權政策說明我們在您瀏覽網站、提出詢問或與我們合作時，如何蒐集、使用、保存及保護您提供的資訊。
Panda Design respects your privacy. This Privacy Policy explains how we collect, use, retain, and protect the information you provide when you visit our website, make an enquiry, or work with us.
01我們蒐集的資訊
當您透過本網站、Facebook、Instagram、LINE、WhatsApp 或其他聯繫管道與我們接洽時，我們可能會蒐集您主動提供的資料，例如姓名、聯絡方式、公司名稱、專案需求、圖面、照片、參考資料及其他與詢價或專案執行相關的資訊。
資訊使用方式
我們會將所蒐集的資訊用於回覆詢問、提供報價、確認專案需求、安排製作與交付、提供客戶服務，以及改善我們的服務與溝通流程。
資訊分享與揭露
我們不會出售您的個人資料，也不會將其提供給與服務無關的第三方。僅在完成專案或提供服務確有必要、依法令要求，或已取得您同意的情況下，才可能分享必要資訊。
第三方平台與服務
本網站及我們的聯繫流程可能使用 LINE、WhatsApp、Facebook、Instagram、Stripe 或其他第三方平台。當您使用這些服務時，相關資料亦可能受各平台自身的隱私權政策與使用條款規範，建議您同時查閱其政策內容。
資料保存與安全
我們會在提供服務、履行合作內容及符合法令要求所需的期間內保存相關資料，並採取合理措施保護資料，避免未經授權的存取、使用、修改或揭露。
您的權利
您可以聯繫我們，要求查詢、更正或刪除您所提供的個人資料。在不影響法定保存義務或既有契約權利的範圍內，我們會於合理時間內協助處理。
政策更新
我們可能依照服務內容、法規或營運需要更新本政策。更新後的內容將公布於本頁，並以頁面所載的「最後更新日期」為準。
Information We Collect
When you contact us through this website, Facebook, Instagram, LINE, WhatsApp, or other communication channels, we may collect information you voluntarily provide, such as your name, contact details, company name, project requirements, drawings, photographs, reference materials, and other information related to an enquiry or project.
How We Use Information
We use the information we collect to respond to enquiries, provide quotations, confirm project requirements, arrange production and delivery, provide customer support, and improve our services and communication processes.
Sharing and Disclosure
We do not sell your personal information or disclose it to unrelated third parties. We may share only the information necessary to deliver a project or service, comply with legal requirements, or where you have given your consent.
Third-Party Platforms and Services
Our website and communication process may use LINE, WhatsApp, Facebook, Instagram, Stripe, or other third-party platforms. When you use these services, your information may also be governed by the privacy policies and terms of those platforms. We recommend reviewing their policies separately.
Data Retention and Security
We retain relevant information for as long as reasonably necessary to provide our services, fulfil our agreements, and comply with legal requirements. We take reasonable measures to protect information from unauthorised access, use, alteration, or disclosure.
Your Rights
You may contact us to request access to, correction of, or deletion of the personal information you have provided. Subject to legal retention obligations and existing contractual rights, we will respond within a reasonable period.
Policy Updates
We may update this policy to reflect changes to our services, legal requirements, or business operations. Any updated version will be published on this page and will take effect from the “Last updated” date shown above.
